During an intensive two-day workshop, held by KosovaLive, local and international OSCE representatives from five regional offices in Kosova have been introduced to the Design Thinking Methodology.

An innovative, human centered approach, design thinking is a creative, problem solving technique. Broadly used for product and process design, it is increasingly being used for solving pressing societal issues by the nonprofit world and by governments.

Participants were introduced to the five-step process of d.school: empathy, define, ideate, prototyping, and testing. After generating some ideas, they continued in the iteration process, where participants selected the most promising ideas and redesigned them to increase their effectiveness and ability to be implemented.

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